Our job is to provide top quality pet products by renowned global brands that anyone in the pet business, whether a vet or a pet shop, would highly recommend.
We are not only focused on expensive or exclusive products. Our product range is very extensive and includes products of all types and price ranges that will surely satisfy even the most demanding customers. We are continuously implementing the new product ranges in the offer. We pay attention to and recognize our customers’ needs and introduce the latest trends into the region. Since we have adopted and developed specific product distribution knowledge, encouraged by our suppliers, in 2006 we started to expand our business in the region. We established a subsidiary company in Belgrade and began the product distribution to other ex-Yugoslavian countries.
We’ve become the official distributor of German Bayer in the product range of veterinary medicines. Vaccines and a part of the product range are within the “cold chain”(+4 to +8 degrees) for which we have provided a special storage chamber that has autonomy of up to 72 hours of electricity generator work in case of power failure. Temperature regime readings are generated every 10 minutes. In case of temperature increase or decrease, the systems that preserve the optimal conditions for sensitive veterinary compositions are automatically alarmed. It will be interesting to see if we will, and if so, to what extent, achieve a share in the Croatian veterinary medicines market whose annual value is estimated at over 25 million Euros.
Warehouse and distribution
We distribute almost 6.000 items that meet all your pet’s needs. Optimized stock and excellent price-range have helped us to become a leading supplier in this specialized sales channel in the region. Sales representatives in the field and telephone sales operators listen closely to our customers’needs and do their best to fulfill them. Our own vehicle fleet ensures high standards and the safe delivery of goods to each of our partners’shop.
We continuously invest in advanced technologies, such as smart logistics tools, video surveillance and data-warehouse processes. Our plans for the future include the development of activities and competencies in distribution, but also the development of a retail network in Croatia. The specialized market for pet products in Croatia is consolidated, and since we aim towards growth and development, we cannot remain focused exclusively on wholesale. Insufficient number of shops and low purchasing power do not insure the continuous growth in market share of specialized pet shops. Through our own engagement and fair and transparent retail pricing policy, but with the same challenges and costs that all other retailers face, we can surely contribute to the increase of sales generated through specialized channel
Quarantine for import, reception and distribution of fish, reptiles and parrots
Basic principles of our business practices
- We work and behave as a successful team, respecting the contribution of our colleagues – internal customers, we cooperate with them, encourage them and support them
- We respect the values and the dignity of others, regardless of their religion, culture, nationality, gender or position in the company
- We use the company resources and the assets and treat them as their owners
- We are committed to all types of work, even the simplest one
- We do all our tasks passionately and enthusiastically
- We collaborate and are always aware that others depend on our work
- We treat others, as we want to be treated
- We respect the contribution, time, knowledge, skills and attitudes of others
- We are focused on solutions, not on problems and obstacles